For buying and selling through online service or internet service electronic commerce is available. Business to business electronic commerce is known as B-B e-commerce. Through the online service goods and services are sold out. B-B e-commerce helps to improve the sales efforts of the company. To reduce over costing, the orders are received through telephone or email. For a business to business transaction inbounded supply chain is emphasized. Manufacturing companies bought the raw materials form the other companies then only the process of selling took place towards the consumers. While focusing the automobile companies the separate parts are bought from the other wholesale companies and then the finished vehicle reaches the customers for sale. For the sales and service, the main scope in business is dropshipping . So the drop shipping took an important part in sales and services.
Difference between business to business and business to the customer:
Business to business and business to customer e-commerce has its own unique characteristics. Using impulse business to customer buyers make with one-off purchases. Business to business buyers make plans and make regular purchases. Business to the customer is known to be a single decision-maker and business to business is known as multiple decision-makers. So there the difference occurs in-between the B2C e-commerce and B2B e-commerce. Then the relationship of the makers is different that is the short term and long term relationship among the buyers. Business to customer prices is impassable and the business to business rates is easily negotiable. Payment crises also differ accordingly, the customer service should make pre-delivery payment and for the business crisis, the post-delivery payment is applicable even after thirty days after shipping. B2C focuses on the speed of the delivery and the B2B focuses on the punctuality of the shipping process.
Characteristics of B2B buyers:
In the business, to business transactions, the link between the customer and the retailer is very much needed. To provide search, navigations, the history of the production and the product review both the business to business and the business to customer services have the web sources. In some of the characteristics business to business varies from the B2C. The business of B2B has a large scope towards its growth through complex ordering and collections of attributes were being large in its scope. Buying is the part of the customer’s job in business to business. For the better growth of the company and to keep on running, B2B wants to buy all the components and products of the need for current. The scope of the company is bigger than the customer purchase. So the company wants to buy lots of products and goods for the growth of the business. That is the reason for b2b to make heavy orders over drop shipping.
Mobile commerce focuses that every user should get their needs in their hands everywhere through wireless technology. At the launch of the Global mobile forum, Kevin Duffey coined the word mobile commerce in the year 1997. The features of mobile commerce become popular and differ from business to customer. Because business to customer service has very classic catalog browsing features.